Losing your only car key feels like a big problem, but in most cases you don't need a tow truck or a trip to the dealer. A mobile locksmith can come to where the car is, cut a new key and program it to the car on the spot.
1. Check the usual spots, then stop searching
Retrace your steps once: pockets, bags, the last store you were in, the couch. If the key doesn't turn up, don't spend the whole day looking. A new key can usually be made the same day.
2. Don't tow it to the dealer yet
Many dealers need the car at their shop, may need to order the key, and can take days. Towing adds cost on top of that. A mobile locksmith comes to your home, work or parking lot, so the car can stay where it is.
3. Have these ready before you call
Year, make and model of the vehicle
VIN, the 17-character number on the driver-side dashboard (visible through the windshield), the driver door jamb, or your registration and insurance card
Photo ID plus registration or title in your name. A legitimate locksmith will ask for proof that the car is yours before making a key.
Where the car is (address or cross streets)
What kind of key it had: a regular key, a key with buttons on the head, a flip key, or a push-to-start smart key
4. What happens when the locksmith arrives
We check your ID and paperwork, open the car if it's locked, cut a new key to fit your locks and ignition, then program the chip or fob so the car will start. On many vehicles, the lost key can be erased from the car's memory at the same time, so if someone finds it, it won't start your car.
How long does it take?
It depends on the vehicle. Many cars are done in well under an hour once we're on site. Some newer or European models take longer. When you call, give us the year, make and model and we'll tell you what to expect.
How much does it cost?
The price depends on the vehicle and the type of key. A basic key costs less than a push-to-start smart key. Call with your year, make and model and we'll give you a quote on the phone before we come out.
Get a spare while we're there
Once you've been through this, a spare is worth it. Making a second key during the same visit costs far less than going through an all-keys-lost situation again.
Need a car key now?
Major Keys 216 makes car keys on site across Cuyahoga, Lorain, Erie and Lake County. Call or text 216-868-5747. See our car key replacement and key fob programming pages for more.
